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Checklist

Our Check list for cleaning service including Standard cleaning(59 points), Deep cleaning and some extra requests.

BATHROOM.

Standard | Duration 35-55 min per bathroom

  1. Gather necessary supplies: gloves, scrub brush, toilet cleaner, all-purpose cleaner, glass cleaner, microfiber cloths, mop, and bucket.
  2. Spray the shower or bathtub with a cleaner and let it sit for a few minutes. Wipe down the walls and floor of the shower/tub with a microfiber cloth or paper towel. Rinse thoroughly.
  3. Clean the sink and countertop with an all-purpose cleaner, paying special attention to the areas around the faucet and drain. Wipe dry with a microfiber cloth.
  4. Clean the toilet inside and out, including the tank and base. Use toilet cleaner and a scrub brush to scrub the inside of the bowl. Wipe the exterior of the toilet with an all-purpose cleaner.
  5. Clean the mirrors with glass cleaner and a microfiber cloth.
  6. Sweep and mop the floor with a cleaner and water, starting at the farthest corner and working your way towards the door, paying special attention to the corners and edges.
  7. Empty the trash can and replace the liner.
  8. Check to ensure that all surfaces are clean and dry before finishing.
  9. Make sure to clean and disinfect all tools used during the cleaning process.
  10. Lastly, check to ensure that everything is in its proper place and that the bathroom is ready for use

 

 

Bathroom Extras
Clean inside of medicine cabinet + 15-30min

Deep | Duration 1h 20 - 1h 40 min per bathroom

  1. Gather necessary supplies: gloves, scrub brush, toilet cleaner, all-purpose cleaner, glass cleaner, microfiber cloths, mop, bucket, grout cleaner, scouring powder, and a brush.
  2. Remove all items from the bathroom, including towels, rugs, and any other decor.
  3. Dust and wipe down all surfaces, including light fixtures, vents, and baseboards.
  4. Clean the shower or bathtub thoroughly, paying extra attention to the grout lines and corners. Use grout cleaner and a brush to scrub grout lines, and use scouring powder or soft scrub for tough stains. Rinse thoroughly
  5. Clean the sink and countertop with an all-purpose cleaner, paying special attention to the areas around the faucet and drain. Wipe dry with a microfiber cloth.
  6. Clean the toilet inside and out, including the tank and base. Use toilet cleaner and a scrub brush to scrub the inside of the bowl. Wipe the exterior of the toilet with an all-purpose cleaner.
  7. Clean the mirrors with glass cleaner and a microfiber cloth.
  8. Scrub the floors with a cleaner and water, paying extra attention to corners and edges. Use a brush to scrub grout lines if necessary. Rinse thoroughly and allow to dry.
  9. Replace any items that were removed from the bathroom, including towels and rugs.
  10. Empty the trash can and replace the liner.
  11. Check to ensure that all surfaces are clean and dry before finishing.
  12. Make sure to clean and disinfect all tools used during the cleaning process.
  13. Lastly, check to ensure that everything is in its proper place and that the bathroom is ready for use.

KITCHEN

Standard | Duration 35-55 min per bathroom

  1. Clear all countertops and surfaces of clutter
  2. Wipe down all countertops and surfaces with an allpurpose cleaner, paying special attention to areas that are frequently touched.
  3. Clean the stove top with an all-purpose cleaner and a scrub brush. Wipe clean with a microfiber cloth.
  4. Clean the microwave with an all-purpose cleaner and a microfiber cloth.
  5. Clean the exterior of all appliances with an all-purpose cleaner and a microfiber cloth.
  6. Clean the sink with an all-purpose cleaner and a scrub brush. Rinse thoroughly.
  7. Sweep or vacuum the floor, paying special attention to the corners and edges.
  8. Mop the floor with a cleaner and water, starting at the farthest corner and working your way towards the door.
  9. Check to ensure that all surfaces are clean and dry before finishing.
  10. Empty the trash can and replace the liner
  11. Lastly, check to ensure that everything is in its proper place and that the kitchen is ready for use.

Kitchen Extras
Wipe down inside the fridge +1h

Scrub inside the oven with oven cleaner +30-60min
Scrub the cabinets and drawers inside + 1-2h

Deep | Duration 1h 20 - 2h per bathroom

  1. Clear all countertops and surfaces of clutter
  2. Dust and wipe down all surfaces, including light fixtures, vents, and baseboards.
  3. Clean the stove top with an oven cleaner and a scrub brush. Wipe clean with a microfiber cloth.
  4. Clean the microwave with an all-purpose cleaner and a microfiber cloth.
  5. Clean the exterior of all appliances with an all-purpose cleaner and a microfiber cloth.
  6. Clean the sink with an all-purpose cleaner and a scrub brush. Rinse thoroughly.
  7. Scrub the backsplash and grout lines with a grout cleaner and a brush.
  8. Scrub the cabinets and drawers outside with an allpurpose cleaner and a microfiber cloth.
  9. Sweep or vacuum the floor, paying special attention to the corners and edges.
  10. Scrub the floors with a cleaner and water, paying extra attention to corners and edges. Use a toothbrush to scrub grout lines if necessary. Rinse thoroughly and allow to dry.
  11. Check to ensure that all surfaces are clean and dry before finishing.
  12. Empty the trash can and replace the liner.
  13. Lastly, check to ensure that everything is in its proper place and that the kitchen is ready for use.

LIVING ROOM

Standard | Duration 20-30 min

  1. Remove all clutter from surfaces and put them in their proper place.
  2. Dust all surfaces, including furniture, shelves, windowsills, and baseboards.
  3. Clean mirrors and windows with a glass cleaner and a microfiber cloth.
  4. Vacuum or sweep the floors and under the furniture, including corners and edges.
  5. Mop or spot-clean any spills or stains on the floors.
  6. Clean any electronics, such as the TV and speakers.
  7. Fluff and straighten pillows and cushions.
  8. Check to ensure that all surfaces are clean and dry before finishing.
  9. Lastly, check to ensure that everything is in its proper place and that the living room is ready for use.

Living Room Extras
Clean any blinds, curtains, or drapes.

Deep | Duration 40-60 min

  1. Remove all clutter from surfaces and put them in their proper place.
  2. Dust all surfaces, including furniture, shelves, windowsills, and baseboards, including behind furniture
  3. Clean mirrors and windows with a glass cleaner and a microfiber cloth.
  4. Vacuum or sweep the floors and under the furniture, including corners and edges, behind and under furniture
  5. Mop or spot-clean any spills or stains on the floors, including behind and under furniture
  6. Clean any electronics, such as the TV and speakers.
    Vacuum upholstery, including couches and chairs.
  7. Polish wood furniture and fixtures.
  8. Clean any decorative items, such as picture frames and vases.
  9. Clean and dust light fixtures and ceiling fans.
  10. Fluff and straighten pillows and cushions.
  11. Check to ensure that all surfaces are clean and dry before finishing.
  12. Lastly, check to ensure that everything is in its proper place and that the living room is ready for use.

FAQS

FREQUENTLY ASKED QUESTIONS

What is the difference between Standard and Deep cleaning?
Deep cleaning is a more thorough and comprehensive cleaning of a residential home, which involves a higher level of attention to detail and cleaning in areas that are usually not a part of regular cleaning routine. It usually includes tasks such as cleaning the interior of kitchen appliances, washing baseboards and crown molding, cleaning windows, and removing built-up grime and dirt in high-traffic areas.
 
 
Standard cleaning, on the other hand, is a regular cleaning service that focuses on maintaining a clean and organized home. This type of cleaning typically includes tasks such as dusting, vacuuming, mopping, and cleaning bathrooms and kitchens.

It is done on a regular basis to keep the home tidy and presentable.
In summary, deep cleaning is a more intensive one-time or occasional cleaning service while standard cleaning is a routine cleaning service.
What is the difference between Deep cleaning and Move-in/out cleaning?
Deep cleaning and move-out cleaning are similar in many ways as they both involve a more thorough cleaning than a standard cleaning, but they differ in their focus and goals.
Deep cleaning is a comprehensive cleaning of a residential home that aims to remove dirt, grime, and buildup in areas that are usually not a part of regular cleaning. This type of cleaning is usually done periodically, for example, once or twice a year, to keep the home in top condition.
Move-out cleaning, on the other hand, is a type of deep cleaning that is specifically focused on preparing a rental property for a new tenant or returning it to the owner in a clean and presentable state.
 
The focus is on cleaning every inch of the property and making it look as close to new as possible. This type of cleaning is usually done when a tenant is moving out of a rental property. It also includes cleaning supplies and vacuum cleaner in its cost.
In summary, deep cleaning focuses on a comprehensive cleaning of a residential home, while move-out cleaning is a specific type of deep cleaning that focuses on preparing a rental property for a new tenant or returning it to the owner in a clean and presentable state.
How many cleaners will come?

All services(except hourly and flat rate) will be showing estimate duration for one cleaner. This duration can be split between several cleaners with 2h/each minimum.

What if cleaning take longer then booked time?

If the cleaning takes longer than the suggested time, we offer two options: we can stop wherever we are and only charge for the booked time, or if cleaner has available time, we can continue with an additional charge of $53 per hour, per cleaner.

Why cleaning may take longer then suggested time?
As a cleaning service with five years of experience in cleaning apartments, we want to ensure that we provide you with the best service possible.
 
There are several factors that can contribute to the cleaning time taking longer than the suggested duration, including the size and condition of the apartment, the type of cleaning needed, specific requests or requirements from the client, and unexpected obstacles or challenges that may arise during the cleaning process.
We understand that your time is valuable and we want to be as efficient as possible while still providing thorough cleaning. However, we also want to ensure that we take the time needed to provide you with a top-quality cleaning service.
If you have any questions or concerns about the cleaning process or estimated duration, please do not hesitate to reach out to us. Additionally, our cleaners are always happy to discuss any questions or concerns you may have while they are on-site, so please feel free to speak to them directly if any issues arise during the cleaning process.
What cleaning supplies do you provide?
We provide following cleaning supplies if you have chosen this option:
  1. Multipurpose cleaner and degreaser [EPA approved]
  2. Glass cleaner [EPA approved]
  3. Spray bleach (can be excluded by choosing option “Don’t use bleach”)
  4. Stainless steel cleaner [EPA approved]
  5. Lime cleaner [EPA approved]
  6. Eraser pads
  7. Brillo or S.O.S. steel wool pads
  8. Easy OFF (if booked oven cleaning)

 

Additional extras that not included but can also be added:
  1. Paper towels – extra fee $12 for 2 rolls of Bounty®
  2. Glue or adhesive stains cleaner(for tape stains etc) – $20
  3. Vacuum cleaner – $30

 

All extras will be subject of sales tax.
  1. Paper towels
  2. Multipurpose cleaner and degreaser
  3. Glass cleaner
  4. Spray bleach
  5. Stainless steel cleaner
  6. Lime cleaner
  7. Eraser pads
  8. Brillo or S.O.S. steel wool pads
  9. Easy OFF (for oven cleaning)
What vacuum cleaner will be provided if I chose "vacuum cleaner"
For regular residential cleaning we provide Hi-End Dyson vacuum cleaner V10 and higher model.
For post construction cleaning – RIDGID Vacuum cleaner
Do I have to provide my credit card if I pay in cash?
Yes, payment method is required to make a reservation. The amount will be put on hola a day before the cleaning and will be released once we receive cash payment. Funds typically available on the next business day.
As we have cancellation policy valid payment method is required.
How military and senior discount works?

We offer 10% discount for military and senior citizens. To be able to use discount you have to provide document, that confirms that status, and the person who’s providing this document has to be resented at the address. Discount will be applied manually after confirming your eligibility and can be combined with cash discount.

Can I cancel and/or reschedule my appointment?
Yes, you can cancel or reschedule your appointment.
We encourage you to use your personal cabinet to manage your appointments, which allows you to reschedule or cancel with ease.
Please be aware of our cancellation policy, which can be found at https://smartcleaningnyc.com/cancelation-policy .
We require at least 23 hours notice for any cancellations, and we do not allow rescheduling within 12 hours of the scheduled appointment time. However, we do offer an extra service called “Flexibility,” which allows you to extend your allowed rescheduling up to 1 minute before the appointment, and “Flexibility+,” which allows you to extend your allowed cancellation up to 1 minute before the appointment. If you need to cancel or reschedule your appointment, please contact us as soon as possible to avoid any penalties or fees.

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